Last Updated: 1/12/2023

Thank you for choosing WaterProof Case for your mobile case needs. Our products are designed to provide exceptional protection, and we stand behind their quality. This Warranty Policy outlines the terms and conditions of the warranty coverage for our waterproof and shockproof mobile cases sold on waterproofcase.com.au.

1. Warranty Coverage:

1.1. WaterProof Case provides a limited warranty on its products against defects in materials and workmanship under normal use for a specified period from the date of purchase.

1.2. The warranty period for each product is specified on the product page on our website.

2. What is Covered:

2.1. The warranty covers manufacturing defects in materials and workmanship.

2.2. WaterProof Case will, at its sole discretion, repair or replace the defective product or its parts with new or refurbished components.

3. What is Not Covered:

3.1. The warranty does not cover damage resulting from:

• Accidental drops or impacts.
• Misuse or abuse of the product.
• Modification or alteration of the product.
• Normal wear and tear.
• Exposure to extreme conditions, including but not limited to water submersion exceeding the specified limits.

3.2. Damage caused by third-party accessories or improper installation of the product is not covered.

4. Making a Warranty Claim:

4.1. To initiate a warranty claim, please contact our Customer Service team at [support@waterproofcase.com.au] within the specified warranty period.

4.2. You will be required to provide proof of purchase and a detailed description of the issue.

4.3. Our Customer Service team will guide you through the warranty process, including providing instructions for returning the product.

5. Warranty Exclusions:

5.1. This warranty is non-transferable and applies only to the original purchaser.

5.2. Any warranty claim not in accordance with this policy may be rejected at WaterProof Case’s discretion.

6. Limitation of Liability:

6.1. To the extent permitted by law, WaterProof Case’s liability under this warranty is limited to the repair or replacement of the defective product.

6.2. WaterProof Case is not liable for any indirect, incidental, consequential, or punitive damages arising from the use of our products.

7. Governing Law:

7.1. This Warranty Policy is governed by the laws of Australia.

8. Changes to the Warranty Policy:

8.1. WaterProof Case reserves the right to update or modify this Warranty Policy at any time. Changes will be effective immediately upon posting on the website.

By purchasing our products, you acknowledge that you have read, understood, and agreed to the terms of this Warranty Policy. If you have any questions or concerns, please contact our Customer Service team.